Contacts

Customer Care and Support

Aircraft on Ground (AOG), Repair or Replacement Services

For urgent and time-sensitive requests, please contact Spectralux at the following:

AOG Service: 24/7

  Phone: (425) 285-3000 #4
  Email: AOG@spectralux.com

Warranty and Repair Service

For general inquiries regarding repair or warranty repair, order status, or requests for a Return Material Authorization (RMA) number, please contact your specific Customer Service Representative. If you do not have a representative or know your representative’s name; please contact Spectralux at the following:

Phone (Customer Care): (425) 285-3000 #2
Email: Repairs@spectralux.com

Sales, Orders, and New Business

Orders

For order placement of recurring products or for the status of an existing order, please contact your specific Customer Service Representative. If you do not know who your representative is, please contact Spectralux at the following:

Phone (Directory): (425) 285-3000 #1
Phone (Customer Care): (425) 285-3000 #2
Email: Orders@spectralux.com

Request for Quote (RFQ), Request for Proposal (RFP), New Business Opportunities (NBO)

For inquiries regarding new products, new product development, or for the amazing products designed and manufactured by Spectralux, please contact one of the technical sales representatives below for your area of interest.

Avionics and Modules…

Envoy Data Link, Dlink+ w/CPDLC, and PDL Adapter (A320 Family PDL interfaces)

Please contact:

  Europe, Middle-East, and Africa

Ian Gilbert
Avionics Consultant, IG Avionics
Phone (Mobile): +44 (0) 7515 026970
Email: ian.gilbert@igavionics.com

  Americas, ASIA, and Oceania

Bryan Sammons
Product Marketing Manager
Phone (Office): (425) 285-3015
Phone (Mobile): (425) 463-5141
Email: bryans@spectralux.com

Human Machine Interface (HMI) Products …

Lighting, Lighted Panels, Keyboards, Control Panel Assemblies, Annunciation, Indicators, etc. Please contact:

  Phone (Customer Service): (425) 285-3000 #2
  Email: Orders@spectralux.com

 PMA, Spares, and Replacement Parts

For inquiries regarding spare and replacement parts, please contact your specific Customer Service Representative. If you do not have a Customer Service Representative, please contact Spectralux at the following:

  Phone (Customer Care): (425) 285-3000 #2
  Email: Spares@spectralux.com

Avio logo

Spectralux works closely with parts distributor AvioSupport. Many replacement and spare parts are held within AvioSupport inventory to facilitate urgent and time-sensitive needs. Please contact AvioSupport at the following to check availability.

  Phone: (425) 739-6800
  Email: sales@aviosupport.com
  Website: www.aviosupport.com

Career

Career Opportunities and Employment with Spectralux

If you are interested in career opportunities and employment with Spectralux, please send resumes and applications to the following:

  Fax: (425) 285-4200
  Email: HR@spectralux.com

  Postal:
  Human Resources
  Spectralux Avionics
  12335 134th Court NE
  Redmond, WA 98052

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