Customer Care and Support
Aircraft on Ground (AOG), Repair or Replacement Services
For urgent and time-sensitive requests, please contact Spectralux at the following:
AOG Service: 24/7
Phone: (425) 285-3000 #4
Email: AOG@spectralux.com
Warranty and Repair Service
For general inquiries regarding repair or warranty repair, order status, or requests for a Return Material Authorization (RMA) number, please contact your specific Customer Service Representative. If you do not have a representative or know your representative’s name; please contact Spectralux at the following:
Phone (Customer Care): (425) 285-3000 #2
Email: Repairs@spectralux.com
Sales, Orders, and New Business
Orders
For order placement of recurring products or for the status of an existing order, please contact your specific Customer Service Representative. If you do not know who your representative is, please contact Spectralux at the following:
Phone (Directory): (425) 285-3000 #1
Phone (Customer Care): (425) 285-3000 #2
Email: Orders@spectralux.com
Request for Quote (RFQ), Request for Proposal (RFP), New Business Opportunities (NBO)
For inquiries regarding new products, new product development, or for the amazing products designed and manufactured by Spectralux, please contact one of the technical sales representatives below for your area of interest.
Avionics and Modules…
Envoy Data Link, Dlink+ w/CPDLC, and PDL Adapter (A320 Family PDL interfaces)
Please contact:
Europe, Middle-East, and Africa
Ian Gilbert
Avionics Consultant, IG Avionics
Phone (Mobile): +44 (0) 7515 026970
Email: ian.gilbert@igavionics.com
Americas, ASIA, and Oceania
Bryan Sammons
Product Marketing Manager
Phone (Office): (425) 285-3015
Phone (Mobile): (425) 463-5141
Email: bryans@spectralux.com
Human Machine Interface (HMI) Products …
Lighting, Lighted Panels, Keyboards, Control Panel Assemblies, Annunciation, Indicators, etc. Please contact:
Phone (Customer Service): (425) 285-3000 #2
Email: Orders@spectralux.com
PMA, Spares, and Replacement Parts
For inquiries regarding spare and replacement parts, please contact your specific Customer Service Representative. If you do not have a Customer Service Representative, please contact Spectralux at the following:
Phone (Customer Care): (425) 285-3000 #2
Email: Spares@spectralux.com
Spectralux works closely with parts distributor AvioSupport. Many replacement and spare parts are held within AvioSupport inventory to facilitate urgent and time-sensitive needs. Please contact AvioSupport at the following to check availability.
Phone: (425) 739-6800
Email: sales@aviosupport.com
Website: www.aviosupport.com
Career
Career Opportunities and Employment with Spectralux
If you are interested in career opportunities and employment with Spectralux, please send resumes and applications to the following:
Fax: (425) 285-4200
Email: HR@spectralux.com
Postal:
Human Resources
Spectralux Avionics
12335 134th Court NE
Redmond, WA 98052